Privacy Policy

Overview
car2go recognizes the importance of protecting your personal information. We take the protection of your private information seriously and we want each member and prospective member to feel comfortable when submitting applications for membership. Any personal information collected by car2go will be treated with care and consideration to existing laws related to protecting your identity.

This Privacy Policy provides information on how we collect, store, and use any personal information provided to us in connection with the car2go membership application process. The protection of your privacy when processing personal data is an important matter for us, which we account for in our business processes.

This Privacy Policy does not apply to data from which personal identifying information has been removed. We retain the right to use such data in any way we deem necessary to advance business interests. This Privacy Policy does not apply to other internet sites even if accessed via our website.

Personal Information Defined
“Personal information” means an individual’s name in combination with the individual’s address; social security number; driver’s license number; government-issued identification number; account number; or credit or debit card number.

“Personal information” also means any information from which a living individual can be identified directly, or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity.

For purposes of compliance with statutory requirements imposed on flow of personal data by the European Data Protection Directive, car2go fully incorporates by reference The Daimler Code of Conduct for Customers/Suppliers, including definitions contained therein, available at www. car2go.com.

Use of Personal Information
As part of the membership application process, car2go may collect personal information as defined in this Privacy Policy for the purpose of evaluating applications for car2go car-sharing membership. Any information collected may also be stored, retained, or used in other car2go business processes, including but not limited to, membership renewal, periodic membership validation, member account-management, and payment authorization.

Some of the personal information provided must necessarily be shared with third-parties, including but not limited to, insurance companies, entities responsible for vehicle maintenance, and vehicle safety call-centers. By initiating the application process, you consent to the transfer of your personal information for these purposes. Any information shared with a third-party will not be beyond what is necessary and each third-party will maintain its own Privacy Policy. Any personal information collected, but not stored or maintained in the regular course of business will be destroyed.

Collection of Personal Information is Held
Through the car2go website prospective Members and visitors can gather information about car-sharing and car2go membership. Personal information directly requested by and submitted in connection with the membership application process is collected and stored only if you voluntarily submit it to car2go. Other information about you is automatically collected. This automatically collected information includes your IP address, hosting server, browser, operating system, browser language, and service provider.

The servers used by car2go are located within Germany and the United States. car2go may also record telephone conversations with Members in connection with car2go membership, in order to clear up legal issues, and/or to improve the quality of its vehicles and services.

Transfer of Personal Information to Third-Parties
car2go may disclose personal information to third-parties acting on its behalf or at its direction for purposes relating to car2go operation, maintenance, administration, improvement, and member oversight. Disclosure of personal information may also occur in connection with a corporate transaction, proceeding, or reorganization of car2go business proceses for which the information is maintained. Personal information may also be disclosed as required by law or when car2go believes disclosure is necessary to protect its rights and/or comply with a judicial proceeding or court order.

Security and Notice of Breach
car2go complies with industry standards to protect the personal information it maintains. car2go will notify its Members as promptly as possible of any breach of data that includes personal information after discovering or receiving notification of the breach if car2go reasonably believes the information has been acquired by an unauthorized person.

An unauthorized person does not include an employee or agent of car2go that acquires personal information unless the personal information is used with the intent to commit identity theft as defined in the Texas Identity Theft Enforcement and Protection Act.

Opt-out Policy
To opt-out of car2go electronic communications, you can either mail a written letter to the car2go N.A. offices or you can email a request to car2go@smarttouchmarketing.com to unsubscribe. You request will be processed within 10 days of receipt. By registering with car2go you are opting in to receive electronic communications, such as account notifications, alerts, newsletters and special offers.

Amending Personal Information
Upon request, you may access any of your personal information collected by car2go, that car2go maintains at the time of your request. car2go will provide reasonable and practical access to your personal information. When reasonable and commercially practicable, car2go upon notice, will correct any inaccuracies in your personal information. Personal information may also be accessed and edited personally at www.car2go.com.

Changes to Privacy Policy
car2go reserves the right to change or amend this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted at www.car2go.com. All changes or amendments are effective ten [10 days] after posting.

Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

car2go N.A., LLC
800 W. 5th Street, Suite 100B
Austin, TX 78703
(512) 480-0813
privacypolicy_na@car2go.com.

This Privacy Policy is effective as of 1 April 2011.